PRIVACY & COOKIE POLICY

Last updated: 01.07.2026

House Of Rebel respects your privacy and is committed to handling personal information responsibly, transparently and securely.

This Privacy & Cookie Policy explains what personal data we collect when you visit our website, contact us, subscribe to communications or purchase merchandise, why we process that information, how long we keep it and what rights you have.

1. Who is responsible for your personal data?

The controller responsible for processing your personal data is:

Mark Kunec, trading as House Of Rebel
Serocka 3/7, 04-333, Warsaw, Poland
Business registration or NIP number: [NUMBER, IF APPLICABLE]
Email: support@houseofrebelofficial.com

Website: www.houseofrebelofficial.com

In this Privacy & Cookie Policy, “House Of Rebel”, “we”, “us” and “our” refer to the controller identified above.

2. What personal data do we collect?

The personal information we collect depends on how you interact with the website.

Information collected when you place an order

When you purchase merchandise, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Country or region

  • Details of the products purchased, including size, colour and quantity

  • Order number and transaction status

  • Selected delivery method

  • Customer-service correspondence

  • Information necessary to process returns, exchanges or refunds

Payment information is processed by our payment provider. We generally do not receive or store your complete payment-card details.

Information collected when you contact us

When you use a contact form, send us an email or communicate with us through another channel, we may collect:

  • Your name

  • Email address

  • The contents of your message

  • Any files or information you voluntarily provide

  • Information relating to previous correspondence or orders

Newsletter and marketing information

When you subscribe to a newsletter or marketing communication, we may collect:

  • Your name, where provided

  • Email address

  • Marketing preferences

  • The date and method of consent

  • Information about whether messages were delivered, opened or interacted with, where supported by the mailing service

You may unsubscribe at any time by using the unsubscribe link included in an email or by contacting us.

Website and analytics information

When you visit the website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type and operating system

  • Approximate geographical location derived from your IP address

  • Referring website or page

  • Pages visited

  • Links, buttons and products viewed

  • Searches performed on the website

  • Shopping-cart activity

  • Date and time of visits

  • Cookie identifiers and consent preferences

  • Information about website errors, performance and security events

Where required, analytics and advertising information is collected only after you have provided consent through our cookie banner.

Reviews, comments and other submitted content

Where the website allows reviews, comments, testimonials or other public submissions, we may collect and display:

  • Your chosen display name

  • Review, comment or testimonial

  • Rating

  • Photographs or other content you voluntarily submit

  • Information necessary to verify that the submission relates to a genuine purchase

Please do not include sensitive personal information in public reviews or comments.

3. How do we obtain your information?

Most personal information is provided directly by you when you:

  • Place an order

  • Complete a form

  • Contact us

  • Subscribe to marketing communications

  • Submit a review or testimonial

  • Create or use a customer account

We may also receive information from service providers involved in operating the website, processing payments, fulfilling orders, delivering packages, preventing fraud or measuring website activity.

4. Why do we process your information?

We process personal data only when we have a lawful basis under applicable data-protection law.

Operating the website

We process technical, device and security information to:Display and operate the websiteMaintain shopping-cart and checkout functionsProtect the website against fraud, abuse and security threatsDiagnose technical problemsMaintain website availability and performanceThe legal basis is our legitimate interest in operating and protecting our website and business.

Processing and delivering orders

We process order, contact, payment-status and delivery information to:Confirm and manage purchasesProcess paymentsProduce or obtain merchandisePackage and ship ordersProvide order updatesHandle returns, refunds, complaints and warranty mattersProvide customer supportThe legal basis is the performance of a contract or taking steps at your request before entering into a contract.

Meeting legal obligations

We may process and retain information to:

  • Maintain accounting and tax records

  • Issue invoices

  • Comply with consumer-protection obligations

  • Respond to lawful requests from public authorities

  • Meet other legal and regulatory requirements

The legal basis is compliance with a legal obligation.

Analytics and website improvement

With your consent, we may use analytics and performance technologies to:

  • Understand how visitors use the website

  • Measure website traffic

  • Identify popular content and products

  • Improve navigation and website performance

  • Measure sales and conversion activity

The legal basis is your consent. You may withdraw consent through the website’s cookie settings.

Marketing communications

We may send newsletters, product announcements, new-release information or promotional messages where you have consented to receive them.

The legal basis is your consent. Withdrawing consent does not affect processing that took place before the withdrawal.

Protecting our legal rights

We may process information where necessary to:

  • Prevent or investigate fraud

  • Enforce our terms and policies

  • Establish, exercise or defend legal claims

  • Resolve disputes

  • Protect our property, customers and business

The legal basis is our legitimate interest in protecting our business and legal rights.

5. Is providing personal information mandatory?

You are not legally required to provide personal information merely to browse the website.

However, certain information is necessary to complete a purchase, deliver an order, process a payment or respond to a request. Without this information, we may be unable to provide the requested service or complete the contract.

Marketing consent is optional and is not required to place an order.

6. Who receives your personal information?

We disclose personal information only where necessary to operate the website, fulfil orders, comply with legal obligations or protect legitimate business interests.

Recipients may include:

Website and ecommerce platform

Our website and online store are hosted by Squarespace. Squarespace processes website, visitor, customer and order information to provide hosting, ecommerce, checkout, analytics, security and related services.

Payment providers

Payments may be processed by:

Payment providers process payment details, transaction information and fraud-prevention information under their own privacy policies.

Merchandise production and fulfilment providers

Where products are produced or shipped by a print-on-demand or fulfilment provider, we may provide that company with the information necessary to manufacture and deliver the order.

Our fulfilment provider is:

PRINTFUL (https://www.printful.com/policies/privacy)

Information shared may include your name, contact details, delivery address and the products ordered.

Delivery companies

We may share delivery information with postal operators, couriers and logistics providers responsible for transporting and delivering your order.

These may include:

  • DHL

  • DPD

  • Local postal or delivery partners in the destination country

Email and newsletter providers

If you subscribe to marketing communications, your email address and subscription information may be processed by:

SQUARESPACE EMAIL CAMPAIGNS OR OTHER PROVIDER

Analytics and technical providers

Depending on the website configuration and your cookie choices, information may be processed by:

  • Squarespace Analytics

  • GOOGLE ANALYTICS

Embedded content and social-media services

The website may contain embedded videos, maps, social-media posts or links from services such as YouTube, Instagram, Facebook or Google Maps.

When embedded content is loaded, the relevant provider may receive information about your device, browser, IP address and interaction with that content. Where technically possible and legally required, this content or its tracking technologies will be restricted until you provide consent.

Professional advisers and authorities

We may disclose information to accountants, legal advisers, insurers, IT-security providers, courts, regulators, tax authorities or law-enforcement bodies where necessary or legally required.

Service providers receive only the information reasonably necessary to perform their services.

7. International transfers

Some of our service providers may process personal data outside Poland or outside the European Economic Area.

Where personal data is transferred to a country that has not been recognised as providing an adequate level of data protection, we rely on appropriate legal safeguards. These may include:

  • European Commission adequacy decisions

  • European Commission Standard Contractual Clauses

  • The EU–US Data Privacy Framework, where applicable

  • Contractual, technical and organisational security measures

You may contact us for further information about the safeguards relevant to a particular transfer.

8. How long do we keep personal data?

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Generally:

  • Order, payment, invoice and accounting records are retained for the period required under applicable tax, accounting and consumer-protection laws.

  • Customer-service and order correspondence is retained for as long as necessary to complete the request and manage possible complaints, warranty matters or legal claims.

  • General enquiries are normally deleted or anonymised when they are no longer relevant, unless continued retention is necessary for legal or security reasons.

  • Newsletter information is retained until you unsubscribe, withdraw consent or the mailing service is discontinued. We may retain a limited suppression record to ensure that you are not contacted again.

  • Cookie and analytics information is retained according to the duration specified in our cookie settings and by the relevant service provider.

  • Reviews and testimonials may remain published until they are removed, the relevant product or website section is discontinued, or a valid removal request is accepted.

  • Security and fraud-prevention records may be retained for as long as reasonably necessary to investigate incidents and protect the website.

Information may be retained for longer where required by law, a court order or an ongoing legal claim.

9. Cookies and similar technologies

Our website uses cookies, local storage and similar technologies to operate correctly, provide website functionality, understand how the website is used and, where applicable, support advertising and marketing activities.

Cookies are small data files stored on your device when you visit a website. Some cookies remain only for the duration of your browsing session, while others remain on your device for a specified period or until you delete them.

Necessary cookies

Necessary cookies support essential website functions, including:

  • website security;

  • shopping-cart operation;

  • checkout and payment processing;

  • customer accounts;

  • cookie-consent preferences; and

  • other basic website functionality.

These cookies are required for the website to function correctly and cannot be disabled through our cookie-preference panel. You may be able to block them through your browser settings, but doing so may prevent parts of the website from working properly.

Analytics and performance cookies

With your consent, we may use analytics and performance cookies to measure website traffic, visitor activity, sales performance and other information about how visitors use the website.

These cookies help us understand which pages are visited, how visitors navigate the website and how we can improve its content, functionality and performance.

Marketing cookies

Where used and subject to your consent, marketing cookies may be used to measure advertising campaigns, understand the effectiveness of promotional content and provide more relevant advertising.

Third-party technologies

Our website is hosted and operated using Squarespace. Cookies and similar technologies may also be placed by third-party services used in connection with the website, such as payment providers, analytics services, embedded media platforms and advertising services.

The cookies used may vary depending on the website features, integrations and services active at the time of your visit.

Managing your preferences

You can accept, reject or modify your preferences for non-essential cookies through our cookie banner or the Manage Cookies link available on the website.

Non-essential cookies are used only after you provide consent where consent is legally required. You may change or withdraw your consent at any time through the cookie-preference panel.

You can also control or delete cookies through your browser settings. Blocking all cookies may prevent certain website, shopping-cart, account or checkout functions from operating correctly.

Further information about the individual cookies and similar technologies currently used, including their providers, purposes and storage periods, is available through our cookie-preference panel.

10. How do we protect your information?

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.

These measures may include:

  • Secure website connections

  • Access controls

  • Strong account authentication

  • Restricted access to customer information

  • Reputable hosting and payment providers

  • Software updates and security monitoring

  • Secure backups where applicable

No website, database or transmission method can be guaranteed to be completely secure. You should also protect your account credentials and contact us if you believe your information or account has been compromised.

11. Your data-protection rights

Subject to the conditions and limitations established by law, you may have the right to:

  • Request access to your personal data

  • Receive a copy of your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your personal data

  • Request restriction of processing

  • Object to processing based on legitimate interests

  • Object at any time to direct marketing

  • Receive certain information in a structured, commonly used and machine-readable format

  • Request that information be transferred to another controller where technically feasible

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

Some rights do not apply in every situation. For example, we may be required to retain order or invoice information despite a deletion request where retention is required by law.

To exercise your rights, contact:

support@houseofrebelofficial.com

We may request reasonable information to verify your identity before responding. We will normally respond within one month, subject to any extension permitted under applicable law.

12. Complaints

You have the right to lodge a complaint with the supervisory authority responsible for data protection in Poland:

President of the Personal Data Protection Office
Prezes Urzędu Ochrony Danych Osobowych – UODO
 ul. Stanisława Moniuszki 1A
 00-014 Warsaw
 Poland

You may also contact the data-protection authority in the EU or EEA country where you normally live or work.

13. Automated decision-making

We do not use personal data to make decisions producing legal or similarly significant effects based solely on automated processing.

Payment, ecommerce and fraud-prevention providers may use automated systems to assess transactions, prevent fraud or determine whether a payment can be processed. Their own privacy policies explain these activities in greater detail.

14. Children’s privacy

The website and merchandise shop are intended for a general audience and are not designed to knowingly collect personal information directly from children who are not legally able to provide valid consent or enter into a purchase contract.

Where a minor wishes to make a purchase, the transaction should be completed or authorised by a parent or legal guardian.

15. Links to other websites

The website may contain links to third-party websites, social-media platforms or services.

We are not responsible for how external websites collect or use personal information. You should review the privacy policy of any external service before providing personal information.

16. Changes to this Privacy Policy

We may update this Privacy & Cookie Policy when our website, business practices, service providers or legal obligations change.

The current version will always be published on this page with its latest revision date. Material changes may also be communicated through the website or by other appropriate means.

17. Contact

Questions about this Privacy & Cookie Policy or the processing of your personal data may be sent to:

House Of Rebel
 Email: support@houseofrebelofficial.com
 Address: Serocka 3/7, 04-333, Warsaw, Poland